HEARS Family Line

OCFS HEARS Family Line
(Help, Empower, Advocate, Reassure and Support)
1-888-55HEARS ( 1-888-554-3277 )
Monday-Friday 8:30 a.m.-4:30 p.m.

The HEARS family line assists parents and families by providing resources and referrals to a variety of services. Caring representatives guide families to services including food, clothing, housing, medical and behavioral health care services, parenting education and child care.

Representatives are available to help Monday through Friday from 8:30 a.m.- 4:30 p.m. The line offers messages in 12 languages.

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​The HEARS flyer is available in other languages:Arabic / عربىBengali / বাংলাChinese, traditional / 中文Chinese, simplified / 中文French / FrançaisHaitian Creole / Kreyòl AyisyenItalian / ItalianoKorean / 한국어Polish / PolskieRussian / PусскийSpanish / EspañolSwahili / KiswahiliUrdu / اردوYiddish / יידיש

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Stronger Families NY - Empower Connect Thrive

This website offers lists of family strengthening programs across NYS.​

https://strongerfamilies.ny.gov/

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New York State’s Family Support Programs for Pregnant and Parenting Families

New York State has family support programs for pregnant and parenting families. The programs are available throughout New York State and are provided at no cost to the family. These programs have been proven to improve outcomes for mothers, babies, and families. Your family will get a family support provider who comes to your home to give support and guidance on your journey through parenting.

https://www.health.ny.gov/community/pregnancy/home_visiting_programs/

Parent Guide from the Council on Children and Families
Starting Life Together, for children and their caregivers.  Whether you are a mother or father (through birth, adoption, or foster care), a grandparent, partner, family friend, aunt or uncle with parenting responsibilities, the Parent Guide has information to help you through the FIRST FIVE YEARS of your parenting journey.
https://ccf.ny.gov/nys-parent-guide/